Every day, we field calls from business owners who want to bank without hassles or steep fees. We’ve also discovered that folks have a lot of important questions before they switch banks. Here are five questions business members frequently ask.

Will someone meet me at my business?

Yes! Our business development managers make it easy for you to spend more time running your business and less time running to the bank. We’ll meet with you anyplace in West Michigan.

Does Consumers lend to small- or medium-sized companies?

We are absolutely committed to helping our business members no matter how big or small! Our collaborative approach especially helps small- and medium-sized businesses grow.

Read how a Consumers business line of credit helps Grand Office Supply improve their bottom line and how a loan helped Anna’s House fuel their recent growth.

How are lending decisions made?

Lending decisions are made locally – by people who live and work in your community. We get to know you and your business. When you become a business member, you become a member of our family and we’ve got your back!

Does Consumers have the services I need now – and in the future?

Many business members start out with a business checking account and access to ACH transfers. Some start all-in with (small) business loans, lines of credit and business credit cards. Plus, we partner with the Michigan Retailers Association to provide merchants with credit and debit card processing at competitive rates. As your business grows, our people and technology help you succeed.

Who do I talk to if I have a problem?

You’ll always have a real person to talk to at Consumers. Every Consumers business member is paired with an office and has access to a business development manager. Often, these connections turn into great friendships.

And, you can always call us at 800.991.2221 or reach out to us online!

Do you have business banking questions? Contact our knowledgeable Business Development Managers or call 800.991.2221. We’re here to help you grow your business!

Federally insured by NCUA